Return & Refund

Thanks for shopping on Mynameit !!!

At MyNameIt family, customer satisfaction is always our top priority to pursuit, Generally 7 Days Return Warranty is allowed to each customer. Customers can contact us within 7 days of delivery date to request a return & exchange. All return/exchange items must be returned unworn, non-snagged, unstained, undamaged, unwashed and attach original labels to original packaging.

 

How Do I Return/Exchange ?

 

Notice: All returns can be refunded under the condition of receiving wrong or damaged items.  Not Accept Unconditional Returns.

WHY Not Happen, because all orders are customized by private personal information, and can not make a secondary sale.

So You should be serious to think about before ordering.

 

1, To initiate a return or exchange, please email to our customer service including: Order number, your question, picture of product. The return shipping address and return instructions will be back to you via email. Please follow the instructions to process the exchange/return. 

 

2, Returns & exchanges must be initiated within 7 days of delivery date. And Tracking number is required to complete the return, It will facilitate us to track your return status and process your return. Please note shipping number must be valid to track.

 

3, You will receive refund within one or two week or get an exchange processed after we receive your package. We'll email you after processing your refund or exchange and the refund will be issued to your original payment method: PayPal or Credit Card. It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit/Debitcard.